Returns
Returns: We produce personalized clothing to order. Handcrafted in accordance with the slow fashion ethic. Shipping takes 1 to 14 business days (usually 2-4 days).
For this reason, returns are not possible.
Except for products without a configurator, which can be legally returned within 14 days of purchase.
The product must be undamaged, unworn, and with all tags attached. To initiate the return process, please contact us to receive a return form. A return form is required.
However, returns may be possible if the product is defective or does not match the description, which should be reported to the seller as a complaint.
Polish law (Article 38, Section 1, Item 3 of the Consumer Rights Act) excludes products made to individual order or according to the consumer's specifications from the right of withdrawal.
On our website, you will find only high-quality items that you will be satisfied with.
We also create products for clothing brands for resale.
Please make thoughtful purchases as a size chart is available for each product.